 Happy With The Outcome |
| Review Date: June 12, 2010 |
| Reviewer: MC70, Olympia, WA USA |
I own several Samsung products and have been pleased with each one. I have also read of the horror stories of working with Samsung customer support and must say in my case all were proved false. I did my homework and was waffling between the UN46C7000 and the UN46C6300, thought for the extra money the 7000, 3D Blu-Ray Player and starter kit would be a fun addition to the house. The TV showed up as promised on the day I arranged, eagerly put it all together, inserted the 3D movie Monsters vs Aliens...it didn't work. Just got a blured image. What to do? My first thought was to return it to Amazon and start all over. But, decided to give Samsung a chance to correct the problem. The TV worked fine in 2D it just lacked the 3D and wow what a picture, it truly is crystal clear. The Blu-Ray disk player (BD-C6900) is awesome as well, a little pricey, but fast! Well the call to customer service went well, started with the standard card flipping problem solver who quickly passed me to technical support. He had me run through a battery of problem solving checks and decided a visit from a technician was necessary. Got the call the following day for a visit the next day and get this "When it was convenient for me"! I'm a teacher so it's not really easy to up and take a day for the usual "I'll be there between Noon and 7:00" appointment. He showed up at 5:00 ran through a series of tests, no not much different than the one's I ran through with the phone tech, but I guess he had to confirm the previous tests. Still no 3D. He needed to make contact with Samsung about his findings. Early the next week he returned, (yes, again when convenient) and found that I had at best a failed IR transciever or worse a failed main board. Got a call Monday of the next week that parts were ordered and an appointment was made for Thursday to make the repair. The tech showed up again and I now have 3D. So from beginning to end we waited a little more than 4 weeks to have the 3D but wow, it really is impressive. Yep, I know it's a gimmick and there are few movies to support the feature but Blu-Ray movies and HD television look spectacular and I would recommend the UN46C7000 on that alone. If I were to have one wish granted it would be to include built-in Wi-Fi instead of the add on stick, come on Samsung I paid a premium for this TV!
If I had it to do all over would I buy this television again? Yes, but I had a working 2D television with a broken 3D feature. If the TV had shown up totally broken I might had a more negative review. Oh and at the advice of the technician I extended the warranty 2 years, just to be on the safe side. |
Great picture. Turn off the Auto Motion Plus
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| Review Date: May 18, 2010 |
| Reviewer: Justin Noel, Boston, MA |
| Fantastic picture quality! Easy to set up and use. Shippers were great, unpacked the TV and made sure it worked before they left. The only complaint is I spent my 1st whole night wondering why all my shows looked the Soap Operas. Turns out this is caused by Samsung "Auto Motion Plus" feature that adds extra calculated frames to the video stream. Turning this off made the picture look as I expected (i.e. Law and Order's proper gritty/jerky camera motion when the detectives are on the street). When this mode is off the tv is still running at 240Hz, but shows the same frames unaltered over and over just like the movie theater does rather than trying to "make stuff up" in between frames. I now only turn on the "Auto Motion Plus" when watching hockey. |
Samsung Fan is impressed beyond expectations.
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| Review Date: July 21, 2010 |
| Reviewer: Jayson, |
After a few weeks of research I finally settled on the Samsung UN46C7000. At the time it was about $250 cheaper on Amazon.com than in any local business that and for whatever reason Wal Mart, Best Buy, etc... did not carry the 46 inch TVs, it was either 40 or 55. Also at the time Amazon.com was running a promo to get a free 3D Blu Ray player and starter kit (worth around $700-800) with the purchase of the TV. I received the TV after about 10 days, there was a mix up with the local carrier that when I called to question the status of the delivery, they told me they were waiting for me to call them to schedule delivery.
The first thing you notice when you take it out of the box is it is super thin and light. This TV is easily lighter than the older LCD 40 inch Samsung I had bought my parents. I could move and mount it by myself if needed, but I don't recommend that. Setup was easy, most of everything is just plug and play. However for everything that is not HDMI (VGA or CAT5 cables for example) the TV requires a special adapter for, which are all included. I assume this is to keep the slimness of the TV.
The picture quality is amazing. If you are watching a Blu Ray it will look as if you're looking through a window and not a TV. Some of my friends however have complained that it looks "too real" and it looks like you're watching "the making of" instead of the actual movie itself. It does take a bit to get used to, but once I adjusted to the "realness" I love it. The auto motion 240hz feature makes everything incredibly smooth, you can turn the feature on or off in case you don't like the "real life" look.
The 3D aspects of the TV are stunning. I have only viewed Monsters vs Aliens 3D and some of the Playstation 3's 3D demos. It really does look like things are reaching out at you. The TV also has a 2D to 3D conversion, this will not make things pop out at you, but it will add a lot of depth to what you are viewing, as if you could stick your hand into the TV. However, you need the glasses in order to view it. Everyone watching will need a pair because watching it without the glasses things are very blurry and it can strain your eyes.
The Sound on the TV I can't say much about, they're good for TV speakers but you can't get a TV like this and use the default speakers, some sort of surround sound set up is a must. I personally use the Samsung HT-Z522 Home Theater System and it makes for an awesome in home movie experience.
The TV stand is solid, I have used it and another mounting system. The TV is light enough I would be comfortable wall mounting it if I wanted too. I currently have the TV mounting on a swivel on the Bell'O TPC2127 Triple Play Universal Flat Panel Audio Video System with Swivel Mount. The remote is a very nice looking remote and and super easy to navigate. There is a button to back light all of the buttons, and it works as an on/off switch. (It will stay lit until you turn it off) |
Buy it for the picture quality, and get 3D as a bonus
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| Review Date: July 25, 2010 |
| Reviewer: isteal, |
| I have had my tv for 1 week now, and have no complaints with this product. I upraded from a Sony rear projection, and the difference is incredible. I did LOTS of research and waffling before finally settling on this TV. I was debating between the Sony XBR9, Samsung UN46C6500 and the UN46C7000. I finally settled on this set because of the brightness, picture quality and a bit of future-proofing with the 3D feature. I have read several reviews saying that the sound is poor, which is maybe going too far. The sound is better than you SHOULD expect from a TV this thin. And honestly, most people buying a $2K+ tv are using a home theater of some sort anyway. Buy this TV for picture clarity and quality. The blacks are very "inky" and the whites are ultra-white. There are lots of audio and video adjustments on the TV allowing you to fine tune if you want to. The remote seems very high quality also. Brushed stainless look with backlighting is as aestetically pleasing as any remote I have seen. As others have noted, dont plan on using the wifi adaptor (sold seperate) with an Apple Airport router, but the wired ethernet works fine for the apps and widgets, which work well. I would rate the 3D higher, but there is almost no content available at this time. There is only 1 movie available at retail, and less than 5 currently slated for release this year. To make matters worse, the various 3D manufacturers are trying to get exclusive bundle rights to the few movies that are rumored for release (panasonic and Avatar, Sony and Alice and Wonderland, etc). I would definately reccomend this to a friend, and have enjoyed the 3D movies that I have watched (Monsters vs Aliens & Cloudy with a Chance of Meatballs). Go for it! |
Amazing!! Streaming videos from PC easy with Windows 7 only
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| Review Date: June 9, 2010 |
| Reviewer: Retired EE, Ohio |
First Samsung LED is GREAT- so much brighter than an LED. Amazon delivery included "white glove" - meaning it was carried into house, unpacked, plugged in and operated. Great service. My UN46C7000 does not have backlighting like the 8000, but we can not see any difference. But the 240Hz refresh rate does give a better picture than even the 120Hz.
I use a powerline wired internet connection (PLK300) and Windows 7 (Intel i7-920) - I set up a shared homegroup for videos, photos and music on my PC and Samsung instantly knew it was there. I have no need to use the Samsung DLNA software, as Windows 7 does it all for me. I record TV and etc on my PC and Samsung plays them; even pauses and rewinds and fast forwards!! I tried wireless (using AE1000 adapter) it was good but not as fast as the powerline wired connection. Setting up Pandora and other apps is amazingly simple.
The 3D glasses do not work well in brightly lighted area (ours kept going in / out of 3D) - called Samsung and they were going to send someone out to investigate!! I declined their offer, because when we closed the shades to block the bright sunlight the glasses worked OK.
Recommendation - get the 240Hz refressh, no need for backlighting, no need to load Samsung's DLNA software manager onm your computer. The powerline ethernet PLK300 is sooo easy to use. |
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